Frequently Asked Questions

You Ask, We Answer

If you have questions, we have answers. Check out our responses to some of the most frequently asked questions below.


What is the cancellation policy?

Nov 26, 2020 - Mar 31, 2021

Cancellation within 14 days of arrival will be non-refundable for the entire stay.
A deposit equal to the full stay is due 14 days before arrival.

Spring April 1, 2021-May 31, 2021

Cancellation within 7 days of arrival will be non-refundable for the entire stay.
A deposit equal to the full stay is due 7 days before arrival.

When are the check-in and check-out times?

Check-in begins at 4pm. If you arrive prior to 4pm, you may check your luggage with Guest Services and enjoy the Health Club, or take a shuttle into town until your room becomes available. Check-out time is at 11am.

What is your deposit policy?

To confirm your reservation at the Aspen Meadows Resort, a deposit equal to your full stay is due at the time of booking.

Does Aspen Meadows allow pets?

Yes we do. We are a pet-friendly resort and charge a $25 per night per pet fee. Please click here for our pet policy and pet agreement.

Do you allow smoking?

No, we are a non-smoking property.

Do you have a resort fee?

Yes. A daily resort fee of $20 will give you access to special services and amenities, including:

    • WiFi throughout the entire property
    • Covered parking garage
    • 24-hour shuttle service to/from downtown Aspen and to/from the Aspen Airport (shuttle service runs every ½ hour and on-demand) 
    • 24-hour front desk assistance
    • Ski valet service—overnight on-mountain ski and snowboard storage and overnight intermountain equipment transfers
    • Variety of daily newspapers located in the Reception Building
    • Toiletries—complimentary at the Front Desk
    • Humidifier—upon request
    • Down alternative pillows & comforters—upon request
    • Crib (please note that we do not provide crib bedding)
    • Rollaway bed—upon request
    • Space heater—upon request
    • Two (2) on-site art galleries
      • Resnick Art Gallery—featuring works of Herbert Bayer, located in the lower level of the Doerr-Hosier Center
      • Paepcke Art Gallery—featuring a rotating collection of artwork
      • Plus art installations throughout the 40-acre property (inquire with the Front Desk for a Walking & Art Guide)
    • 24-hour Health Club
      • Outdoor heated lap pool & hot tub (both Handicap Accessible)
      • Indoor steam rooms
      • Fitness center
      • Gymnasium
      • Snowshoe, crampons, & mountain bike usage – complimentary (seasonal availability)
    • Tennis Center
      • Five (5) on-site outdoor tennis courts (open seasonally)
      • Four (4) cushioned hard courts and one (1) Har-Tru clay court
      • Rackets, tennis balls, & play time on hard courts

For an additional fee, we also offer the following services:

  • Coin-operated laundry facilities
  • Dry cleaning services
  • Three (3) on-site dining establishments
    • Davis Commons Restaurant—serving buffet & a la carte breakfast until 10am daily
    • Limeslicer's Bar—serving cocktails, craft beer & upscale bar menu from 11am to 11pm daily
    • Plato's Restaurant—fine-dining restaurant open 5–10pm daily (open seasonally)
  • In-Room Dining
  • Spa services
  • Personal trainer
  • Private lessons as well as adult & child clinics at the Tennis Center