Frequently Asked Questions

You Ask, We Answer

If you have questions, we have answers. Check out our responses to some of the most frequently asked questions below.

Do you allow cancellations?
Yes. Cancellations made 30 days or less prior to arrival are non-refundable for stays between June 1 – August 31 and December 1 – March 31. Cancellations made 14 days or less prior to arrival are non-refundable for stays between September 1 – November 30 and April 1 – May 31.

When are the check-in and check-out times?
Check-in begins at 4pm. If you arrive prior to 4pm, you may check your luggage with Guest Services and enjoy Hefner Lounge, the Health Club, or take a shuttle into town until your room becomes available. Check-out time is at 11am.

What is your deposit policy?
To confirm your reservation at the Aspen Meadows Resort, a deposit equal to your full stay is due at the time of booking.

Do you allow pets?
Yes. We are a pet-friendly resort and charge a $25 per night per pet fee. Please click here for our pet policy and pet agreement.

Do you allow smoking?

No. We are a non-smoking property.

Do you have a resort fee?
Yes. A daily resort fee of $20 will give you access to special services and amenities, including:

    • WiFi throughout the entire property
    • Covered parking garage
    • 24-hour shuttle service to/from downtown Aspen and to/from the Aspen Airport (shuttle service runs every ½ hour and on-demand) 
    • 24-hour front desk assistance
    • Ski valet service—overnight on-mountain ski and snowboard storage and overnight intermountain equipment transfers
    • Variety of daily newspapers located in the Reception Building
    • Toiletries—complimentary at the Front Desk
    • Humidifier—upon request
    • Down alternative pillows & comforters—upon request
    • Crib (please note that we do not provide crib bedding)
    • Rollaway bed—upon request
    • Space heater—upon request
    • Two (2) on-site art galleries
      • Resnick Art Gallery—featuring works of Herbert Bayer, located in the lower level of the Doerr-Hosier Center
      • Paepcke Art Gallery—featuring a rotating collection of artwork
      • Plus art installations throughout the 40-acre property (inquire with the Front Desk for a Walking & Art Guide)
    • 24-hour Health Club
      • Outdoor heated lap pool & hot tub (both Handicap Accessible)
      • Indoor steam rooms
      • Fitness center
      • Gymnasium
      • Snowshoe, crampons, & mountain bike usage – complimentary (seasonal availability)
    • Tennis Center
      • Five (5) on-site outdoor tennis courts (open seasonally)
      • Four (4) cushioned hard courts and one (1) Har-Tru clay court
      • Rackets, tennis balls, & play time on hard courts


For an additional fee, we also offer the following services:

  • Coin-operated laundry facilities
  • Dry cleaning services
  • Three (3) on-site dining establishments
    • Davis Commons Restaurant—serving buffet & a la carte breakfast until 10am daily
    • Hefner Lounge & Limeslicer's Bar—serving cocktails, craft beer & upscale bar menu from 11am to 11pm daily
    • Plato's Restaurant—fine-dining restaurant open 5–10pm daily (open seasonally)
  • In-Room Dining
  • Spa services
  • Personal trainer
  • Private lessons as well as adult & child clinics at the Tennis Center