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Hotel Policies

Deposit Policy
To confirm your reservation at the Aspen Meadows Resort, a deposit equal to your full stay is due at the time of booking.

Cancellation Policy
Seasonal 14- or 30-day cancellation policy applies:

  • Cancellations made 30 days or less prior to arrival are non-refundable for stays between June 1 – August 31 and December 1 – March 31.
  • Cancellations made 14 days or less prior to arrival are non-refundable for stays between September 1 – November 30 and April 1 – May 31.

Check In & Check Out
Check-in begins at 4:00 p.m. If you arrive prior to 4:00 p.m., you may check your luggage with Guest Services and enjoy Hefner Lounge, the Health Club or take a shuttle into town until your room becomes available. Check-out time is at 11:00 a.m.

Daily Resort Fee
A daily Resort Fee of $20 will give you access to special services and amenities including:

  • WiFi throughout entire property
  • Covered parking garage
  • 24-hour shuttle service to/from downtown Aspen and to/from the Aspen Airport (shuttle service runs every ½ hour and on-demand)         
  • 24-hour business center with printing services located in the Doerr-Hosier building
  • 24-hour front desk assistance
  • Ski valet service - overnight on-mountain ski and snowboard storage and overnight intermountain equipment transfers
  • Variety of daily newspapers located in the Reception Building
  • Toiletries – complimentary at the Front Desk
  • Humidifier – upon request
  • Down alternative pillows & comforters – upon request
  • Crib - please note that we do not provide crib bedding
  • Rollaway bed - upon request
  • Space heater – upon request
  • Two (2) on-site art galleries
    • Resnick Art Gallery – featuring works of Herbert Bayer, located in the lower level of the Doerr-Hosier Center
    • Paepcke Art Gallery – featuring a rotating collection of artwork
    • Plus art installations throughout the 40-acre property (inquire with the Front Desk for a Walking & Art Guide)
  • 24-hour Health Club
    • Outdoor heated lap pool & hot tub (both Handicap Accessible)
    • Indoor steam rooms
    • Fitness center
    • Gymnasium
    • Snowshoe, crampons, & mountain bike usage – complimentary (seasonal availability)
  • Tennis Center
    • Five (5) on-site outdoor tennis courts (open seasonally)
    • Four (4) cushioned hard courts and one (1) Har-Tru clay court
    • Rackets, tennis balls, & play time on hard courts

For an additional fee, we offer the following services:

  • Coin-operated laundry facilities
  • Dry cleaning services
  • Three (3) on-site dining establishments
    • Meadows Restaurant – serving buffet & a la carte breakfast until 11am daily
    • Hefner Lounge – serving cocktails, craft beer & upscale bar menu from 11am to 11pm daily
    • Plato’s – fine-dining restaurant open 5:30 – 10pm Monday through Saturday
    • Please note: Our primary dining establishments above will be undergoing renovation until June 2018. During this time, we will serve breakfast at the Bayer Breakfast Club in the Doerr-Hosier building. We will also offer grab-and-go items at the Front Desk and Room Service.
  • Spa services
  • Personal trainer
  • Private lessons as well as adult & child clinics at the Tennis Center

Pet Policy
We are a pet-friendly resort and charge a $25 per night per pet fee. Please click here for our pet policy and pet agreement.

We are a non-smoking property.